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User Agent

The Instasafe Agent is the primary way a consumer interacts with a Zero Trust Network . The Agent is available on all desktop operating systems as an electron application. The agent is designed to access both the ZTAA infrastructure and ZTNA infrastructure at the same time. The agent provides a simple one click interface to the consumer to open applications configured in their company’s Zero Trust infrastructure. In the context of ZTAA, When the user clicks the application, the agent automates the entire process of communication between gateways and controllers and opens the respective application within the agent. To accommodate several application protocols, The agent has an inbuilt web browser, an open-source RDP client and a SSH client to access applications through the agent’s interface. In the context of ZTNA, When the user starts the application, the agent establishes a wireguard tunnel between the consumer’s machine and the gateway configured. Once connected, the consumer will be able to access the applications on the configured network according to their privileges. Consumers will be able to access enterprise applications of their corporate network through the applications installed on their base machine.

The agent is available for download after logging into the Web application Tenantname.app.instasafe.io, and navigating to the downloads section. The agent is configured to auto-update to the latest version available. In addition to the desktop agent, Instasafe also offers mobile applications to access to the consumer to access their Zero Trust Infrastructure. InstaSafe® 4T Ready Client is available on both the Google Play Store and the iOS App Store.

Supported Environment

The Console is supported across latest versions of all major browser i.e Google Chrome, Mozilla Firefox and Internet Explorer.

Operating System Name Operating System Version
Android 7.0 Nougat and Above
IOS IOS 8 and Above
Windows Windows 7(SP1 and higher), 8,8.1 and 10
Mac Macos 10.14-Mojave, 10.15-Catalina, 11.0-Big Sur
Linux Ubuntu 18.04 and Higher

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